1.The service is free and you can book a service via Heathrow’s website up to 48 hours before your departure flight. You will receive an e-mail shortly after you submit your inquiry with an assigned personal shopper along with his or her contact information. The easiest way to communicate is through WhatsApp.
2.There is no minimum spending required when you use a personal shopper.
3.Personal shoppers do not work on commission and are on salary base.
4.Personal shoppers can provide you with stock availability, prices and can reserve items for you 24 hours before your departure. However, the reservation is not allowed if it is the last one available in the boutique.
5.Personal shoppers can help you transfer between terminals to shop at your desired boutiques. They can also request to transfer items from certain boutiques in central London to Heathrow for a tax free price with 5-7 days advance notice.
